Microsoft Intune Interview Questions

Intune is a Microsoft-facilitated cloud-based system. It is a solution for enterprise mobility management (EMM), which combines Devices, Applications, Confidentiality of information, Endpoint Security (antivirus software), and Protection policy management. Below listed are some of the frequently asked Microsoft Intune Interview Questions 2023 from various companies.

 We have categorized Microsoft Intune Interview Questions - 2023 (Updated) into 2 levels they are:

• Basic
• Admin

Top 10 Microsoft Intune Interview Questions

1. What is Microsoft Intune?
2. What is the difference between Cloud-Based and on-Premise Mobility Solutions?
3. Explain the advantages and disadvantages of Cloud-Based and On-Premise Mobility Solutions
4. What is Intune app PIN?
5. What device configurations does MAM support?
6. How Data is protected with app protection policies?
7. What is multi-identity support?
8. How does Intune encrypt data?
9. What happens when I enforce or enroll devices with Intune?
10. What are the benefits of using App protection policies?

Basic Microsoft Intune Interview Questions and Answers

1. What is Microsoft Intune?

Microsoft Intune is a secure cloud service that lets you control your mobile devices and apps. With Intune, you can govern how devices are being used and enforce policies. Intune is a sophisticated cloud-based service that works with other Microsoft services to provide complete mobile device management.

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2. What are the benefits of using Microsoft Intune?

You can do a lot of things using Microsoft Intune:

• To gain access to data and networks, define rules and modify settings on individual and company devices.
• Authenticate and deploy apps on both on-premises and mobile devices.
• Control how people access and share data to keep your company's data safe.
• Check to see if your devices and apps meet your security standards.
• It certainly keeps data safe by adhering to the administrator's device registration and compliance requirements. 
• It assists in the creation of notification alerts if a gadget malfunctions. It also contains automatic E-mail notifications so the appropriate persons are notified as soon as a problem arises.

3. What is the difference between Cloud-Based and on-Premise Mobility Solutions?

There are some key differences between on-premises and cloud environments. Which approach is best for your business is entirely dependent on your requirements and the features you seek in a solution. A few differences are given below:

Deployment:

• On-Premise: Resources are deployed in-house and within an enterprise's IT infrastructure in an on-premises environment. The solution, as well as any connected processes, are the responsibility of the enterprise.
• Cloud-Based: While there are several types of cloud computing (public cloud, private cloud, and hybrid cloud), in a public cloud computing environment, resources are hosted on the service provider's premises, but companies can access and utilize as much as they want at any given time.

Cost:

• On-Premise: Companies who deploy software on-premises are responsible for the server hardware, power consumption, and space expenditures.
• Cloud-Based: Businesses who choose to use the cloud computing model just pay for the resources they use, with no maintenance or upkeep charges, and the price moves up or down based on how much is used.

Control:

• On-Premise: In an on-premises environment, businesses keep all of their data and have complete control over how it is used, for better or worse. Because of this, companies in highly regulated industries with additional privacy issues are more likely to be hesitant to get into the cloud before others.
• Cloud-Based: In a cloud computing environment, many firms and providers for that matter – have wrestled with the issue of data ownership. Because data and encryption keys are stored by your third-party provider, you may be unable to access that data if the unexpected occurs and there is downtime.

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4. Explain the advantages and disadvantages of Cloud-Based and On-Premise Mobility Solutions

The advantages of  Cloud-Based Mobility Solutions

• Anywhere and anytime access: One can use a web browser from any device to access your applications at any time and from anywhere.
• Affordable: Cloud computing has no upfront expenses; instead, you pay monthly, making it an ongoing expense (OpEx). While the monthly fee increases over time, maintenance and support services are included, eliminating the need for annual contracts.
• Predictable costs: Benefit from monthly charges that are predictable and cover software licenses, upgrades, support, and daily backups.
• High level of security: Because data centers use security procedures that most businesses cannot afford, your data is frequently safer in the cloud than on a server at your office.
• Quick deployment: Unlike on-premise programs, which must be installed on a physical server and each PC or laptop, cloud-based software can be delivered in a matter of hours or days over the Internet.
• Scalability:  Cloud solutions give you more flexibility because you only pay for what you use and can simply scale up or down to suit demand, such as adding or removing licenses.
• Lower energy costs: When you migrate to the cloud, you won't have to pay for on-premise servers or their upkeep. This lowers your energy bills tremendously.

The disadvantages of  Cloud-Based Mobility Solutions

• Connectivity: To be productive, cloud solutions require consistent internet access.
• Long-term costs: Although cloud applications require a cheaper initial investment, they can be more expensive over the length of a system's life cycle, increasing the total cost of ownership (TCO).
• Less customizable: While cloud software is often changeable, a cloud solution may not be capable of significant development depending on how it is hosted.

Advantages of On-Premise Mobility Solutions

• Full control over your own data: Your data is completely under your control. Your personal information, as well as possible customer information, is never stored on a server belonging to another organization.
• Data access even if the Internet fails: Even if the Internet is down, data may be accessed. Even if the Internet is down, direct communication to the server allows access to the company's internal data.
• The high degree of customization: Personalized to a great extent Standard software is typically used as a basis before being customized or suited to the specific application.
• Own IT infrastructure: Having your own IT infrastructure is a great way to save money. Other service providers have no impact on the organization because it is completely self-contained.
• No ongoing software costs: There are no additional software costs in the future. Rather than using a licensing mechanism, the software is usually purchased outright.

Disadvantages of On-Premise Mobility Solutions

• Special hardware: Hardware that's unique Various capacities and performance classes are required depending on the software.
• Special IT know-how: IT knowledge that is unique Maintenance necessitates specialized IT skills in order to effectively secure data.
• Delays in case of problems: Delays in the event of a malfunction In the event of an issue, the corporation is responsible for resolving it.
• No automatic updates: There are no automatic updates available. When a new version of the software is released, it is not automatically installed in on-premise models; instead, it must be purchased.
• Risk of software being discontinued: The possibility of software being phased out On-premise solutions are frequently extensively customized, which implies that, in addition to high acquisition prices, there are no longer any (security) updates or additional advancements after support is ended.

5. What is Intune app PIN?

The Personal Identification Number (PIN) is a passcode used to ensure that the correct user is accessing an application's data.

6. Is Intune Endpoint Manager?

Microsoft Intune, a component of Microsoft Endpoint Manager, offers cloud infrastructure, cloud-based mobile device management (MDM), cloud-based mobile application management (MAM), and cloud-based PC administration to your company. Intune helps you keep your company's devices, apps, and data safe. It is possible to determine which requirements should be validated and what should happen if not. The Microsoft Endpoint Manager admin centre contains the Microsoft Intune service and other device management-related options.

7. What is the use of MDM?

MDM is ideal in two situations:

1. To have more control over what your employees do on company-owned devices.
2. To have more control over your users' personal gadgets when they enroll. There are many MDM ways depending on what type of device:

• Enable someone to remotely monitor their emails on their iPhone, for example, or limit a device's app selection. 
• Fundamentally, MDM allows you to give your users exactly whatever you want them to have, and the assurance that your data is secure.

8. What is MAM?

Intune Mobile Application Management(MAM) is a part of Intune management services that allow you to publish, push, configure, protect, monitor, and update mobile apps for your users. MAM enables you to manage and secure your company's data from a single application. 

9. What are the benefits of MAM app protection?

MAM safeguards data within an application for an organization. A business or school-related app containing sensitive data can be maintained on any MAM device without enrollment (MAM-WE), including personal devices in bring-your-own-device (BYOD) settings. Intune MAM can handle various productivity programs, including Microsoft Office products.

10. What device configurations does MAM support?

Two configurations are available in Intune MAM:

• Intune MDM + MAM: IT administrators can only manage apps and app protection rules on devices enrolled in Intune mobile device management utilizing MAM and app protection policies (MDM). The Microsoft Endpoint Manager admin center allows customers to manage apps using MDM + MAM.
• MAM without device enrollment: enables IT, administrators, to manage apps and app protection policies on devices that aren't registered in Intune MDM. This means that Intune can manage apps on third-party EMM-enabled devices. Customers should use the Microsoft Endpoint Manager admin portal to manage apps that MAM-WE contains. Intune may also control apps on devices that are enrolled with third-party Enterprise Mobility Management (EMM) providers or that aren't enrolled at all.

11. What are app protection policies?

App protection policies are guidelines that guarantee an organization's data is kept safe and controlled within a managed app. A policy can be a set of behaviors that are restricted or monitored. At the same time, the user is within the app or regulation that is implemented whenever the user tries to access or move "business" data.

12. Which apps can be managed by app protection policies?

Using Intune app protection policies, you may manage any app that has been connected with the Intune App SDK or wrapped with the Intune App Wrapping Tool.

13. What are the baseline requirements to use app protection policies on an Intune-managed app?

• The end-user requires an Azure Active Directory (Azure AD) account.
• A Microsoft Intune license must be assigned to the end user's Azure Active Directory account.
• An app protection strategy must target a security group for the end-user. The same app protection policy must be applied to every app. In the Microsoft Endpoint Manager admin center, you can create and deploy app protection policies. The Microsoft 365 admin center now allows users to form security groups.
• The end-user must sign into the app using their Azure AD account.

14. How Data is protected with app protection policies?

App protection policies can be used to prevent company data from being saved to the device's local storage (see the image below). Data movement to other apps that aren't secured by App protection settings might also be restricted. The following are the app protection policy settings:

• Data relocation policies, for example, Restrict cut, copy, and paste, and save copies of org data.
• Obtain policy settings such as Access is restricted by a simple PIN, and managed apps are not allowed to operate on jailbroken or rooted devices.

15. What are the benefits of using App protection policies?

The following image shows some of the most significant advantages of implementing App protection policies:

• At the app level, you may protect your company's data. You can safeguard company data on both managed and unmanaged devices since mobile app management does not need device control. The management is centered on the identification of the user, which eliminates the need for device management.
• When utilizing the programme in a personal setting, end-user productivity is unaffected, and policies do not apply. The policies are only implemented in the context of business, allowing you to protect company data while avoiding personal data.
• App-layer protections are ensured by app protection policies. You can, for example:

• To open an app at work, you should need a PIN.
• Control data sharing between apps.
• Prevent data from being saved to a personal storage location in work apps.

• MDM, in combination with MAM, ensures the device's security. You can, for example, need a PIN to activate the device or deploy governed apps to it. To provide you with additional control over app management, you may also deploy applications to devices using your MDM solution.

16. What are the typical use cases for Intune?

• Use case one: A user enrolls in Microsoft Intune using their corporate iPad.

Configures the user's email profile automatically, applying server and account settings as well as any security and synchronization constraints you provide. This service is available on iOS, Android, and Windows phones and tablets. When you deploy the profile, it will connect to your email service and synchronize mails according to your settings.

• Use case two: Locking down devices.

Ensure that individuals can only access the applications or data that you want them to — for example, a low-cost Windows device in a reception area that displays marketing data or employee surveys.

17. Does the Intune APP SDK support Microsoft Authentication Library (MSAL)?

The Microsoft Authentication Library can be used by the Intune App SDK for authentication and conditional launch scenarios. It also uses MSAL to register the user's identification with the MAM service for administration in cases where there is no device enrolment.

18. What is multi-identity support?

Multi-identity support is the capability of the Intune Application SDK only to implement application security to the work or account signed in to the app. The data is unaffected if a personal statement is used for logging onto the app.

19. What is the purpose of multi-identity support?

Due to multi-identity compatibility, apps with both "corporate" and "consumer" audiences (i.e., the Office apps) can be deployed publicly with Intune app protection capabilities for "corporate" accounts.

Microsoft Intune Admin Interview Questions

20. When is the user prompted to enter their PIN?

When the user accesses "corporate" data, Intune asks for the user's app PIN. When trying to open a "corporate" document or file in multi-identity apps like Word/Excel/PowerPoint, users are prompted for their PIN. Because the Intune App SDK knows the user's experience is always "corporate," the PIN is required upon launch in single-identity apps, such as line-of-business apps handled with the Intune App Wrapping Tool.

21. How does the Intune PIN work with built-in app PINs for Outlook and OneDrive?

The Intune PIN operates based on an inactivity timeout. As a result, Intune PIN prompts differ from the built-in app PIN prompts for Outlook and OneDrive, frequently related to app start by default. The Intune PIN should take precedence if the user receives both PIN initiates simultaneously.

22. How does Intune encrypt data?

Intune doesn't encrypt any of user data. Intune essentially creates policies for programs or the device's operating system, which may include data encryption if it is available. It is up to the app or device to choose the approach.

23. Why don’t On-Premises (on-prem) services work with Intune protected apps?

The user's identification must be constant between the application and the Intune App SDK for Intune app protection to work. Modern authentication is the only method to guarantee this. Apps may work with an on-premises configuration in some circumstances, but this is neither consistent nor guaranteed.

24. Does Intune protect employee-owned and third-party devices?

Yes, Intune safeguards your data and applications even on devices you don't manage. It can be used in three different scenarios:

• Company-owned or company-managed devices- Gadgets owned or controlled by your firm, allowing you complete control over your organization's devices. Secure your data and control what users can and cannot do, right down to the wallpaper.
• Employee-owned or employee-managed devices- with the rise of BYOD, more employees are accessing company email and cloud services like OneDrive for Business via personal devices. Allow for productivity, ensure that their gadgets are in good working order, and stay on top of your data and security.
• Third-party managed devices- Devices handled by a third party are a typical case in lockdown. Data or devices that are protected by a third-party system or MDM. In this case, we can use MAM to safeguard specific programs while the third-party system or MDM still controls the device settings.

25. How does Intune protect my company’s data on corporate and personal devices?

Intune assists in protecting your company's data in three ways:

• Mobile Device Management (MDM) - Manage which devices have access to which data by controlling device settings. You can also delete data and remove gadgets from your system.
• Management of Mobile Apps (MAM)- You protect the information on the devices rather than the devices themselves, such as company emails in the Outlook app.
• Managing your desktop (Windows PCs and Macs)- Only secure and compliant PCs should be able to access your company's data. Maintain Windows updates, for example, and the proper system settings.

26. How often will the user be prompted for the Intune PIN?

The 'Recheck the access requirements after (minutes)' Intune app protection policy setting can be configured by the IT admin in the Intune admin panel. The time it takes for the device's access requirements to be checked and the application PIN screen to display is determined by this setting. However, there are a few essential characteristics of the PIN that impact how often the user is prompted:

• To facilitate usability, the PIN is shared between apps from the same publisher: On iOS/iPadOS, a single app PIN is shared by all of the same app publisher's apps. On Android, all apps share the same PIN.
• The following behaviour arises after a device reboot: 'Recheck the access requirements after (minutes)' A "PIN timer" keeps track of how many minutes have passed since the last time you used the Intune app. On iOS/iPad, a device restart does not affect the PIN timer. As a result, rebooting the device does not affect how long the user has been inactive from an iOS/iPadOS app that employs the Intune PIN policy. The PIN timer is reset after you restart your Android device. As a result, Android apps with Intune PIN policy will likely demand an app PIN regardless of the 'Recheck the access requirements after (minutes)' setting value following a device reboot.
• The PIN-associated rolling timer: The PIN timer for that PIN is reset when a PIN is entered to access an app (app A), and the app leaves the forefront (primary input focus) on the device. Because the timer has reset, any app (app B) that shares this PIN will not request the user for a PIN enter. Once the value for 'Recheck the access requirements after (minutes)' is met again, the prompt will appear.

27. How does Intune improve users’ mobile browsing experience? 

Set a predefined homepage or bookmarks on your users' business devices to provide them with quick access to the information they require. For example, direct them to your company's intranet or, if you don't have one, provide them with valuable links in their browser.

You can also manage how your employees access business web pages on their own devices. Allow only Microsoft Edge access to URLs or web applications that must be safeguarded. Apply the app protection policy – which is fully supported in the Edge browser – to ensure the data in the web application is secure.

28. What happens when I enforce or enroll devices with Intune?

Users will log in with a corporate Office 365 or Azure AD credential to enroll their device, and the policies will be pushed to the device. Policies can include:

• Automatically creating a user's email profile.
• Setting up a VPN to connect to corporate resources.
• Setting up Wi-Fi profiles.

Corporate SSL certificates and apps are also available for deployment. You can use managed app configuration policies to add more constraints to your apps.

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29. How does Intune give users a self-service experience?

To provide your users with a self-service experience, you may design an Intune company portal app for any device type.

• Users check in to the portal and are presented with a list of available applications. You could have 15 business apps, but only 5 of them are required by all users. Make the other ten visible by automatically pushing the five out. Your consumers can choose and download the other apps they desire with just a single click.
• If a user's iPhone is lost, they can use their Windows device to enter the portal, choose the app, and decommission it. They don't need to call their IT team to securely delete work data from their misplaced phone, though they can. 

Conclusion

Microsoft Intune assists in keeping employees safe while also allowing them to work efficiently. It can regulate access to your corporate data by using Office 365 mobile app administration to define policies. We hope that this blog on  Microsoft Intune Interview Questions and Answers has provided you with the necessary knowledge and increased your confidence to the next level to face the interview.