BMC Remedy Course Curriculum
You will be exposed to the complete BMC Remedy Training course details in the below sections.
Introduction to Remedy AR System
BMC Remedy Architecture
Introduction to ITIL
Overview of BMC Remedy Out of the Box Applications (Incident Management,
Problem Management and Change Management)
Installing AR System procedure and sequence
What are new in BMC Remdy 9.1 (New features)
Compatibility – Supported Vs. Not supported
How BMC Remedy 9.1 is different from BMC Remedy 7.6 and 8.x
LAB: LAB Exercise
Introduction to BMC Remedy Developer Studio
Introduction to Remedy Forms
Database architecture
Designing and creating forms
Working with different fields
Working with table fields
Introduction to other advanced forms
(Display only, Join forms)
Introduction to workflow (Active links, Filters and Escalations)
Workflow actions as (Service)Functions
Introduction to Guides
Approving requests, Email Engine
Use of Rule Based Email
ARDBC and AREA LDAP plugins and Web-services
Most of the BMC Remedy Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.